Frequently Asked Questions

If you hit an INSTANT WIN you will automatically receive an email advising you of the win and you will also see your name against the instant win number within the prize description.

SITE CREDIT INSTANTS Рif you hit a site credit instant the site credit will automatically be added to your account straight away once the instant has been hit.

TICKET BUNDLE INSTANTS – if you hit a ticket bundle we will allocate these into your account normally the same day they are hit however please allow 48 hours for them to be allocated.

CASH INSTANTS¬†– if you hit a CASH instant please forward your winning email to [email protected] alongside your bank details.¬† CASH instants are normally transferred either the day they are hit or the day after however please allow 48 hours for this to be transferred.

Good Luck hitting those instants Kilties! ūüí•

Please email us with your message¬†[email protected]

The draw goes ahead regardless of ticket sales.

The number of tickets sold is listed against each open competition on our website.

Yes, you will receive emailed confirmation of your purchase after ordering.

All major credit/debit cards are accepted.  We also have Apple Pay.

Ticket prices vary per competition, each ticket price is advertised against each prize listed on our website or on Facebook.

Yes our Kilted team deliver them to your address if within a reasonable distance or arrange delivery of item to anywhere in the UK free of charge.  You may be asked for to be photographed with the prize so you may be added to our winners gallery.  This also helps reassure other entrants that real people win our prizes! Any prize winners.

You can watch the live draw on Facebook to watch the winning ticket being selected.  We will also contact the winner.

The live draws take place on Facebook Live every night at 9PM. Come and join us, we love to hear from you all!

We use Google Random number generator to choose the winning number.  This is all presented on Facebook Live.

You select number of tickets you wish to purchase.  Ticket numbers are randomly assigned.  You are emailed your ticket numbers immediately after checkout, these can be viewed on your email receipt and in your account section in our website.